PITNEY BOWES LOST PACKAGE SOFTWARE

We are paying for stamps at the post office to have a pricey scale sit in our office rather than fight with the thing. My coworker handled multiple billing and service issues in the time I failed to rectify 1 phone call with Pitney Bowes. I have never been more disappointed or frustrated with a company. They waited until the last moment to inform us that it'd be more. We've been trying since day 2 of receive the machine. Just spent over an hour speaking to 4 representatives hoping to downgrade to reduce the amount of errors we fought through only to find out they want to charge more.

PITNEY BOWES LOST PACKAGE SOFTWARE

Queue a year and a half later, multiple times a day of software updates, zero scale issues, paper jam issues, and non existent help and numerous tears we're stuck with the devil machine. We immediately discovered was not a good fit, reached out to the sales person and was told oh it's perfect for you it just needs a software update. I had to track them down to get the actual equipment. The next one followed up signed us up, then forgot about us. Id suggest that you go to the bottom of this page and request a call back from eBay CS, they may be able to give you more information. One sales person reached out then never followed up. Should have known when it took 4 calls to get someone to speak to me to get signed up. I'd rather close my ebay acct than ever ship with an international carrier again, since customer service is nonexistent and theft is common No one seems to be concerned with what happened to this medium sized box.I mean, it didn't fall behind a chair. He wants his package, as it was a one of a kind gift for his daughter. Great, but the buyer doesn't want a refund. PB will not take inquiries or complaints, instead directing you to ebay.Įbay is not trying to locate the package or question its whereabouts, instead they tell me that i won't have to refund the buyer, they will. It is now October 12, and there have been no further updates. The package made it to Alberta Canada where it was 'mis-sorted' on September 27. My 3rd international sale, using ebay system, has been a nightmare. Return through Pitney Bowes is lost - like others After 6 hours on the phone and going thru everyone from Customer Loyalty Dept, USH, OBO, Ecommerce Dept, Management Group and every other Specialized Support group I get one guy 'Cody' who decided yesterday that I would not be refunded for a lost Pitney Bose shipment. Until I found out that I was unable to opt out.Įbay uses pitney bowes, which I knew nothing about. When ebay started handling all the red tape, it seemed awesome. Pitney Bowes lost a package that was being shipped to me and there is literally no way to get in touch with a human being at the company to even inquire. You should just contact kohls or put a stop on. I avoided international sales because of the headache of customs forms and shipping costs. When I print from anywhere I purchase online shipping it says that.

Pitney bowes lost package